www.airasia.com is a local e-commerce site set up by an airline company, Air Asia Bhd. This website provides the information need for travel and allows users to purchase their service through online. Usually, traveler can obtain cheaper price or even free of charge by booking the fare online without involving travel agent. One of this e-commerce site include a feature, that’s all the services can be enjoyed by e-payment with range of payment ways to suit traveler will.

Other than booking flight ticket, now the company provides service that link traveler to find hotel within the departure region and state through online. This site also offer traveler to rent car but is only available for some states such as Australia, Hang Zhou and Malaysia. Additionally, Air Asia provides destination guide for many areas around 14 countries. The most amazing is, this website provides the link to the medical too. Air Asia pride theirselves on finding new and interesting ways of innovating, such as Web check-in, Express Boarding, E-gift Voucher, Booking via mobile phone, Official airline and Air Asia Extra Long. There are more service listed in the website which includes boarding express, further request, check and change fare, route map, and others.

To make an online purchase, first you have to search your desired information. After you found what you wanted, select your destination and date. Then, proceed to the "guest" and "contact" part by filling in your information. Next, continue to the type of payment that you wanted to select. Finally, you will reach the last part, itinerary.